How It Works: Ensuring Speed & Communication for Peace Of Mind

Reliable Speed and Communication

Since your peace of mind is our #1 concern, we offer exceptional response and processing times that can’t be matched. Using modern technology and methods to address your questions and concerns and acting as an extension of your team, we ensure smooth operations day-in and day-out.

How Do You Guarantee Exceptional Communication?

First, we integrate with your team by setting up an email address within your organization to ensure secure, streamlined, and organized communication

Second, we’ll forward your accounting phone line and inquiries to our team so you never have to worry about financial questions from internal employees, owners, or tenants.

Finally, our project management tools track tasks and requests so that everything you need gets done fast.

Plus, you'll have live access to an experienced representative, and we’ll return your call within 24 hours guaranteed, but in most cases, it'll be much sooner.

Scope

At Hawk, we believe in making it easy for you to partner with us on your own terms. That's why we offer clear and transparent pricing for all of our services and always charge based on unit count.

While the tasks themselves are straight forward, there are matters of frequency, volume, complexity, and bundling. But don't worry, we'll work with you during the onboarding process to ensure that everything is accounted for and there are no surprises.

Stress-Free Onboarding Process

Prior to sending a contract we will diagnose your system by performing a surface level audit to have an idea of the current state of the bookkeeping.

Starting with a free consultation, we’ll show you what it is like to work with us and discuss how we can help you achieve your goals.

Attend weekly meetings according to your schedule to discuss your company's needs and workflow specific criteria that will allow us to effectively support your business.

We will begin onboarding by requesting secure access to the portals and tools necessary for us to be successful including view only bank access, utility portals, section 8 logistics, and more.